About the product
The Skyvia team is looking for a Business Analyst Lead** to strengthen the consulting domain. Skyvia is a universal no-coding cloud platform for data integration, backup, management, and connectivity. Skyvia supports 160+ connectors, including major cloud apps (CRMs, Marketing tools, Support systems, Management platforms, etc.), databases, and data warehouses.
Requirements
- Manage a team of analysts (set tasks, monitor implementation)
- Create, describe, and implement business processes
- Track the team's performance
- Collect customer challenges and find solutions related to Skyvia product features
- Provide clients with advice on the technical aspects of Skyvia products during the onboarding process
- Develop and implement strategies to improve interactions with clients
- Ensure the high quality of provided PoC and demos
- Facilitate an optimal PoC preparation process that includes the participation of a technical team
- Build and scale the customer onboarding process: drive its formalization, determine the KPIs, implement the ideas
- Establish a process of finding new product use cases
- Streamline competitor research and market analysis
- Create auxiliary materials: presentations, demos, technical documents, user guides, solution sets
- Collect and provide customer feedback to the product team regularly
Responsibilities
- 3+ years of experience as a Data Engineer or Business Analyst
- English: Upper-Intermediate or higher
- Experience in team management, coaching, and team development strategies (e.g., drafting PDP)
- Expert management of overall performance indicators
- Experience in creating, describing, and implementing business processes
- In-depth knowledge of task managers (Redmine, Jira, etc.)
- Familiarity with knowledge bases (Wiki, Confluence, etc.)
- Expertise in conducting user interviews and collecting user requirements
- Active listening and feedback provision skills
- Advanced presenting skillset
- Expert knowledge of SQL
- Deep understanding and hands-on experience in ETL/ELT processes
- Practical knowledge of various databases, data warehouses, and cloud platforms
- Basic understanding and experience with BI tools (Looker Studio, Power BI, etc.)
- Experience in using REST API
- Stress resistance, flexibility, and good communication skills
Nice to have
- Previous experience as a Data analyst or Solution Engineer
- Bachelor's degree in computer science, business management, mathematics, or finance
Working conditions
- No overtime required
- Flexible working hours
- 19 working days of vacation
- 15 working days of sick leave
- Medical insurance coverage
- In-house English courses
- Opportunities for professional and personal development (50% tuition fee coverage)
- Various activities: corporate parties, team-building events
*Please note that some of the benefits and provisions mentioned may be subject to temporary limitations or adjustments due to exceptional circumstances, such as martial law.
